About Us

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Who We Are

Alert Response is a family-owned and operated company that provides reliable technology solutions to the aged and disabled population.  Our technology can help supplement staffing and increase the oversight of patient care through medical alert systems, medication management systems, remote patient monitoring and wellness checks.  All of our products and services are designed to allow users to remain independent and confident in their own home while providing peace of mind to family, caregivers, and case managers.


We will expand our reach without compromising our standards. We will ensure peace of mind through state of the art technology regardless of age, disability or level of income.

Core Values

Family First

We are a family first organization supportive of work/life balance and dedicated to making everyone feel valued and appreciated.

Personal Accountability

Our decisions will be based on Honesty and Integrity.


We will be reliable and dedicated to providing continuous support to each other.

Connected to our Customer

We are dedicated to making a difference in peoples’ lives through Professional, Compassionate, Responsive, Empathetic and Exceptional Customer Service.

Customer Service

Since 1991, Alert Response has worked hard to become a leader in customer service. Below are the people who have made that possible. Call us today and experience the level of customer service you deserve.

Meet the Experts

Spud Newton, Founder
Matt Newton, President
Rebecca, Operations
Karen, Administration
Jerry, Quality Control Supervisor
Dina, Intake Coordinator
Esme, Billing Coordinator
Debbie, Administrative Assistant
Julie, Administrative Assistant
Rob, Director of Sales
Susie, AR Lead
Anthony, MD Lead
Kristine, CO Lead
Michelle, Administrative Assistant
Stephanie, Territory Sales Manager
Erwin Joven, Billing Assistant

…and our talented team of professional installers!

Our Happy Clients Say About Us